Please make sure you use the latest version of UltimateZip. You can check this on the UltimateZip Website.

Support is available to all users, free of charge, through our Internet Support Forums.

http://www.swe-von-schleusen.de/cgi-bin/yabb/YaBB.pl

If you are a registered user you will get premium support by e-mail.

support@ultimatezip.com

If you report a technical problem:

• Make sure you use the latest version of UltimateZip.
• Give us information what system you use, like CPU, how much Ram you have, what Windows version you use, e.t.c.
• Try to reproduce the problem, then try to explain it step by step.
• Please don't send us mail attachments like broken archives by e-mail without we asked for it.